Our in-house technician is Janome certified, but is experienced in sewing machine repair and sewing machine service for a variety of makes, models and service issues. All new Elna and Janome sewing machines that we sell, including the Memory Craft line, come with a 20 year mechanical warranty.
From long arm quilters and artistic quilting machines to basic sewing machines, The Sewing Shop offers full-service cleaning and maintenance for all sewing machines, whether we sell it or not. Janome recommends removing lint and cleaning your sewing machine every 10 hours (or “between every project”) and oiling as needed. We’ll teach you the basics of how to do regular cleaning in the free introductory class that comes with the purchase of a sewing machine from our shop. In addition, “basic maintenance” (including cleaning and oiling internal mechanisms, adjusting tension and a general test of working parts) is recommended at least every two years. More frequent, professional cleaning may be required depending on how much you use your sewing machine.